About Jen

Experience you can trust.
Support you can feel.

I bring calm, clarity, and follow-through to the work that keeps your business moving.

Helping business owners lead without carrying every detail.

I'm Jennifer Gallaher, the Remote Operations Manager behind Virtual Assistance by Jen.

I've worked in the administrative field for more than 30 years and have supported entrepreneurs, agencies, and growing businesses through my own company since 2008. Over the years, I've become a trusted operational partner to approximately 15 businesses, with several client relationships lasting more than 11 years.

My work extends far beyond checking tasks off a list. I coordinate projects, manage business operations, document SOPs, improve workflows, support client relationships, and oversee the financial and administrative details that keep a company running.

I'm at my best when I can see how the pieces fit together, anticipate what comes next, and create a dependable structure behind the scenes. That gives my clients more space to lead, grow, and focus on the work only they can do.

Professional certifications

Certified support for the financial side of your business.

Intuit Trained Bookkeeper

Gusto Payroll Certification

Areas of expertise

The experience behind the support

OperationsWorkflow optimization, process improvement, SOP development, and daily oversight.
ProjectsTimelines, deliverables, client communication, team coordination, and documentation.
Financial AdminBookkeeping, invoicing, A/P, A/R, payroll coordination, and accurate records.
SystemsCRM management, automation, data organization, Microsoft 365, Google Workspace, and more.

Work with Jen

Let's build a calmer back office.

Tell me what's taking too much of your time and where your business needs stronger support.

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